Shipping and Returns
How long does my order take to ship?
Once your order is confirmed, it is carefully packaged and shipped within 2-3 business days.
Do you offer international shipping?
At this time we only ship products within the United States and its territories.
What is your return policy?
Used candles cannot be returned or refunded. However, we will replace, or refund products damaged during shipment if photographic proof of damage is submitted to us via email at baretreecandleco@gmail.com within 7 days of delivery. Unused products (wick has not been burned, broken, or altered in any way) can be returned for a full refund within 14 days of delivery or purchase from vendor.